Overhead Creep: The Silent Killer of Scaled DSOs (And the Stuff No One Wants to Talk About)
Let’s be honest—most DSO leaders aren’t losing sleep over patient satisfaction surveys or whether Janice at the front desk smiled enough today. They’re losing sleep over EBITDA. And nothing quietly strangles your EBITDA faster than the one problem nobody ever brags about fixing on stage at a dental conference: Overhead Creep. What Is It? It’s […]